FAQs

How do I join the Luxe Insider Rewards Loyalty?

Simply create a Gavin Luxe customer account and you will automatically become part of our program. Or you can join by using our loyalty program widget Check Rewards on the bottom right of your screen.

How do I earn loyalty points?

Earn 1 point for every $1 you spend online. Each time you spend you will receive an email with your updated loyalty points balance. Use your loyalty points to claim the rewards that you want, or save them up to unlock higher points required rewards. 

Full program terms & conditions can be found here: https://gavinluxe.com/pages/luxe-insider-terms-conditions

Each time you shop online, you will receive our loyalty program email with your updated loyalty points balance. From our email click into your customer portal, here you can claim rewards. You can also log in from our website by clicking on our Check Rewards widget.

How do I use my rewards?

When you've unlock a reward, you will receive a unique reward coupon. You can redeem your reward coupon on our payment page during checkout. Just copy and paste your unique code into the Discount bar and click Apply (only one coupon code per order).

Terms and Conditions

• Gavin Luxe reserves the right to modify or cancel coupons at any time.

• Coupons can only be redeemed once.

• If you redeem your coupon online for a purchase less than the full value of the coupon the balance of the coupon is not redeemable on another purchase

• If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.